COVID-19 Customer Update - LEVEL 3:
We would like to assure our customers that we will be able to offer some services at Level 3 with heightened cleaning protocol and strict procedures in place. At Level 3 we are offering FREE COLLECTION & DELIVERY and are also waiving our 2% account fee to facilitate online payment and contactless services to those customers wishing to use our services during Level 3. Please rest assured that our staff will be wearing appropriate protective gear and will disinfect any surfaces touched in course of providing a service. Please note we are unable to complete surveys, overnight and weekend haul outs during Level 3 as this requires external contact with customers and surveyors.
We thank you for your support, co-operation and understanding in this difficult times.
The Team at Floating Dock Services
Contact Floating Dock Services in Auckland
The best way to contact us with your questions and bookings is by phone:
Phone: 09 379 0934
Mobile: 027 497 2039 – this is the best number to call us on.
Monday to Friday: 7.30am till 5pm. (The last haulout is at 4pm.)
Saturday: 7.30am to 12 noon.
Cash, Eftpos, Visa and MasterCard.
Please note a 2% admin/account fee applies to those who wish to hold a credit account with us e.g., paying by internet banking or direct credit.
We reserve the right to charge for the service as applicable for "no shows" or late notice cancellations - it is best to notify us as soon as possible, at least 48 hours prior, if you are a unable to attend your booking. This way we can allow another customer your allocated booking time.
Floating Dock Location
Floating Dock Services 2018
X Pier, Westhaven Marina, Auckland, New Zealand.
PO Box 90403
Victoria Street West
The Floating Dock is at the end of X Pier - access is via a security gate, just drop us a line and we'll get you through the gate.
The Floating Dock's office is known as 'The Sitting Quail', as it's a popular alternative to The Sitting Duck café for our customers - many of our clients like to pop in for a cup of tea and a chat.